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Versatile, comfortable and durable

Velvet Sorelle is a brand known for the superior quality and exclusivity of its women's clothing. Each piece is carefully selected, with high-performance fabrics and impeccable finishes, ensuring comfort and durability. The brand focuses on offering unique designs that reflect the latest fashion trends, but always with a touch of timeless sophistication.

Velvet Sorelle 's collections are limited edition, offering exclusivity for those seeking a unique and original style. Whether for everyday wear or special occasions, the pieces are designed to provide elegance and self-esteem without sacrificing comfort. With Velvet Sorelle, you stand out for the quality and exclusivity of each garment, ensuring a flawless look full of personality.

Frequently Asked Questions (FAQ)

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How can I place an order with Velvet Sorelle?

To place an order, simply browse our online store, choose the products you want, and add them to your shopping cart. When finished, click on the cart and follow the steps to complete the payment, entering your delivery information, and choosing the shipping method.

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What payment methods are accepted?

We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express), bank transfers, and payments via platforms such as PayPal, Multibanco & MBWAY

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How can I track my order?

After your order is shipped, you will receive an email with the tracking code and instructions to track the delivery progress directly on the chosen carrier's website.

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Can I change or cancel my order after purchase?

Unfortunately, we can't guarantee changes or cancellations once an order has been processed. However, please contact us as soon as possible and we'll do our best to accommodate your request if the order hasn't shipped yet.

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What are the delivery times?

Delivery time depends on the shipping method chosen:

  • Standard Shipping : 7 to 11 business days
  • Express Shipping : 3 to 7 business days
  • Ultra Express Shipping : up to 48 business hours
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How can I exchange or return a product?

You have up to 14 days after receiving your order to request an exchange or return, as long as the product is in its original packaging and has not been used. See our Returns and Exchanges Policy for more details.

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